Privacy Policy

1. Introduction

JegVital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to newsletters
• Make enquiries about products
• Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraud and ensure website security

4. Legal Basis for Processing

Under UK GDPR and Data Protection Act 2018, we process your personal data based on:

• Your consent when you submit forms or subscribe to communications
• Legitimate interests in operating and improving our business
• Legal obligations we must comply with

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website
• Professional advisers including lawyers and accountants
• Law enforcement or regulatory bodies when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Under UK data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

JegVital
26 High Street
Weston-super-Mare BS23 1HD
United Kingdom
Phone: +44 1934 728 905
Email: [email protected]

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.